At CAD Designer LA, we are dedicated to providing you with high-quality, custom-designed jewelry. This Warranties page outlines the warranties we offer on our products to ensure your satisfaction and peace of mind.

Limited Warranty

We offer a limited warranty on all custom jewelry designed and crafted by CAD Designer LA. This warranty covers defects in materials and workmanship under normal use for a period of [insert warranty period, e.g., one year] from the date of purchase.

Coverage

Our limited warranty includes:

• Materials and Workmanship: We warrant that the materials used and the craftsmanship of the jewelry are free from defects.
• Manufacturing Defects: We will repair or replace items that exhibit defects in manufacturing, such as issues with setting stones or structural integrity, within the warranty period.

Exclusions

The warranty does not cover:

• Wear and Tear: Normal wear and tear, including scratches, tarnishing, or damage from accidents, misuse, or neglect.
• Alterations and Repairs: Any alterations, repairs, or modifications performed by anyone other than CAD Designer LA will void the warranty.
• Loss or Theft: The warranty does not cover lost or stolen items.

How to Make a Warranty Claim

To make a warranty claim, please contact us at design@jewelrycaddesigners.com with the following information:

• Your order number and proof of purchase.
• A description of the issue with the jewelry.
• Photographic evidence of the defect.

Once we receive your claim, we will provide instructions on how to return the item for inspection. If the defect is covered under warranty, we will repair or replace the item at no charge. If the item is not covered under warranty, we will inform you of any associated costs for repair or replacement.

Warranty Transferability

The warranty is non-transferable and applies only to the original purchaser of the jewelry.

Changes to This Warranty

We may update this warranty from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

For any questions or concerns regarding our warranty, please contact us at:

CAD Designer LA
+1 (213) 374-1137
design@jewelrycaddesigners.com
629 S Hill St, Los Angeles, CA 90014
https://jewelrycaddesigners.com/